How automation can help us through a crisis

One of the downsides of globalisation is that a crisis that starts in one part of the world can easily spread to other parts of the world. This is a result of how interdependent we have become. It is therefore important that organisations do not only look at the positive sides of globalisation, but ensure that they remain in a state of readiness to deal with the potential downsides. Being in a state of readiness for when calamity hits is a crucial leadership issue. When the Covid-19 crisis hit the world, many organisations were caught off-guard. Clearly very few can say that they were in a state of readiness.

Brave Inflexions has had a conversation with Lenore Kerrigan from UiPath on how technology, and in particular Robotic Process Automation (RPA), can help organisations to become more agile and be in a better position to deal with crises.

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Outsourced morality

It is incumbent on each of us to constantly evaluate whether our moral compass is still pointing to our true north. We need to continually ask ourselves whether our actions are informed by our own beliefs that we carefully considered, before we concluded that they are fit to be used in our moral compass. How certain are we that we are not just believing what we are because those around us believe it? Or, that we are believing what we are because those who we have crowned with a halo believe it? Applying one’s own mind is paramount if we were to avoid the temptation of outsourcing our morality to others.

Fear can be your friend or your enemy

Whether we like it or not, we were not designed to be fearless. Fear is an emotional response connected to a basic need we all have – to feel safe. In the evolution of the human brain, this had been encoded for a very good reason. Our fear response is designed to trigger an action from us. If it’s a lion, we run. If we were to convince ourselves that we should not show fear and stand our ground, the stand we take is probably going to be immaterial to a starving lion. His fear that you may also be a threat, would most certainly be overridden by his fear of starving to death. Human beings are in any event rather defenceless without our modern weapons.

Know your rhythm

It is important that we work with our rhythm instead of against it. That is a sure way to increase our productivity. In the last number of months, I have started to notice that the number one issue I am dealing with among my coachees is burnout. Often that is because of a lack of understanding of what their rhythm is. We look after ourselves as leaders because we need to give those we lead the best version of ourselves. Selfcare is part of our leadership responsibility.

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