One of the downsides of globalisation is that a crisis that starts in one part of the world can easily spread to other parts of the world. This is a result of how interdependent we have become. It is therefore important that organisations do not only look at the positive sides of globalisation, but ensure that they remain in a state of readiness to deal with the potential downsides. Being in a state of readiness for when calamity hits is a crucial leadership issue. When the Covid-19 crisis hit the world, many organisations were caught off-guard. Clearly very few can say that they were in a state of readiness.
Brave Inflexions has had a conversation with Lenore Kerrigan from UiPath on how technology, and in particular Robotic Process Automation (RPA), can help organisations to become more agile and be in a better position to deal with crises.