Encouraging empathy in your organisation

There is a strong correlation between performance and empathy in the workplace. Where there is more empathy, effective communication and improved human connections tend to be more prevalent. Leaders who want to see increased performance should therefore put more effort into creating an emphatic atmosphere in their spheres of influence. In order to create an empathic culture in the organisation, the leadership cannot be passive and hope that the culture will shape itself into what is desired. The tone is set at the top, but there are a number of interventions that may be helpful in empathy becoming central to the culture of the organisation.