We all experience trauma at some point in our lives, both in our personal and professional lives. We tend to think about trauma mostly in relation to our personal lives, but many traumatic experiences can transpire in our workplace, such as being intimidated, demoted or retrenched. We often find that, especially when we have a heavy workload, we just soldier on without acknowledging the consequences of not dealing with the pain.
The Covid-19 pandemic and related lockdowns around the globe has put a spotlight on the need for empathy. Many have been able to display great empathy, while others have been struggling. I suspect that those organisations that have typically been bottom line driven, would have found it a lot more difficult to deal with the levels of empathy required in dealing with employees who suddenly had to go into a mini diaspora, while dealing with the inevitable bereavement that accompanied the virus as it wreaked havoc.