In times of crises there are always psychological implications that leaders should be aware of, take into consideration and ensure are addressed. In this interview Dr Claudelle talks to well renowned work psychologist Dr Natasha Winkler-Titus about the psychological effects of the pandemic on people and what organisational leaders and HR practitioners should focus on in leading people through a crisis.
The Covid-19 pandemic and related lockdowns around the globe has put a spotlight on the need for empathy. Many have been able to display great empathy, while others have been struggling. I suspect that those organisations that have typically been bottom line driven, would have found it a lot more difficult to deal with the levels of empathy required in dealing with employees who suddenly had to go into a mini diaspora, while dealing with the inevitable bereavement that accompanied the virus as it wreaked havoc.