In times of crises leaders have to deal with increasing expectations and pressure, while maintaining a balance of focus between survival and opportunities. Leadership styles are tested and pre-existing conditions in relationships are amplified. In this interview, which is a follow-on from the interview on Mobilising Yourself as a Leader, Mr Nomvalo gives sterling advice on how leaders can be effective in the midst of chaos.
The Covid-19 pandemic and related lockdowns around the globe has put a spotlight on the need for empathy. Many have been able to display great empathy, while others have been struggling. I suspect that those organisations that have typically been bottom line driven, would have found it a lot more difficult to deal with the levels of empathy required in dealing with employees who suddenly had to go into a mini diaspora, while dealing with the inevitable bereavement that accompanied the virus as it wreaked havoc.