Criticism can be constructive, destructive or a little bit of both. Knowing when to absorb criticism and when not to, is a skill. If we absorb destructive criticism it could negatively affect our self-esteem and productivity. On the other hand, if we absorb constructive criticism it could help us to improve and become better versions of ourselves.
The Covid-19 pandemic and related lockdowns around the globe has put a spotlight on the need for empathy. Many have been able to display great empathy, while others have been struggling. I suspect that those organisations that have typically been bottom line driven, would have found it a lot more difficult to deal with the levels of empathy required in dealing with employees who suddenly had to go into a mini diaspora, while dealing with the inevitable bereavement that accompanied the virus as it wreaked havoc.