Most of us are oblivious to the fact that the reality we’re experiencing is not necessarily shared by others. We all look at the world and interpret what is happening around us through our own lens, which is informed by our frame of reference, our background and preferences. Being able to recognise that there are other realities based on the lenses that others are looking through is not an easy task. Being able to look through the lenses of others and understand their realities is a skill. Leaders must have the ability to look through different lenses in order to make real informed decisions and fully comprehend the impact of their decisions.

When Leadership Wounds the Conscience
The last thing I expected that day was an apology. For a few seconds that felt like an eternity, I was at a loss for words. The young man sitting opposite me had just admitted that he had helped fabricate stories about me because his boss had instructed him to do so. I remember my anger. What I did not understand then was the injury he had suffered himself.

